Contact Vignette ID

Support around the clock, in every language the site is offered in

Whether you need help with an order, want to resell vignettes through the API, or have a question about how your data is handled, there is a channel below that reaches the right people. Support answers 24 hours a day, every day.

Help with an order

The fastest channel is the live chat in the bottom corner of any page on this site, staffed 24/7. By e-mail, write to seller@vignette.id.

Include the licence plate on the vignette, the country it was bought for, and the e-mail address used at checkout. With those three details an order can be found immediately; without them it usually cannot.

Partnerships, resellers and the API

Travel agencies, insurance brokers, fleet and mobility apps, car rental firms and developers should write to work@vignette.id, or fill in the form on the partner page to get sandbox and production API keys.

Press and media

Journalists and analysts can write to work@vignette.id. Published coverage, logos and product screenshots are collected on the media page.

Privacy and data requests

Requests to access, correct or delete personal data, and any question about the Privacy Policy, go to seller@vignette.id or to the postal address below. Say which right you are exercising and give the e-mail address the account or order uses, so the request can be matched to a record.

Postal address

InTaxi Group d.o.o., Parmova Ulica 53, 1000 Ljubljana, Slovenia

Partner and reseller agreements are contracted by PD Business Services FZ LLC, Abu Dhabi, United Arab Emirates.